Frequently Asked Questions

For standard residential homes in Ontario and across Southern California, major carpet manufacturers recommend professional hot water extraction every 6 to 12 months. Homes with active indoor pets, children, or occupants with asthma and allergies benefit from cleaning every 6 months to maintain optimal indoor air quality.

Because we use high-suction truck-mounted extraction equipment that pulls out 95%+ of water moisture, your carpets will typically dry completely within 2 to 4 hours. Keeping ceiling fans running or windows cracked slightly speeds up drying even further.

Yes, 100%! We utilize eco-friendly, non-toxic, and biodegradable cleaning solutions that contain zero harsh chemical vapors or residues. Your family, toddlers, and pets can safely walk on the carpets as soon as we finish.

We ask that you move small breakables, toys, and light items off the floor area. Miguel can safely clean around larger furniture items like heavy entertainment centers or dressers, or move light chairs and tables as needed.

We apply specialized bio-enzymatic pre-treatments that break down organic urine salt crystals trapped below the carpet backing. Our deep extraction then flushes out the odor source rather than simply masking it with fragrance.

Yes! In addition to residential carpet cleaning, we provide flexible commercial carpet cleaning for offices, stores, and property managers, as well as deep steam extraction for upholstery including sectionals, sofas, and armchairs.

We accept major credit/debit cards, cash, checks, Zelle, and Venmo. Payment is due upon completion of the job after your final walkthrough inspection.